Mengdan(Kate) Guo

Mengdan(Kate) Guo

Vancouver, BC · mengdan1412@gmail.com · +1(778)-926-1217 · LinkedIn · Portfolio: kateguo.com

UX & Product Designer

  • Over 9 years of experience in User Experience, Service Design, and Systems Thinking

  • Leading hundreds of end-to-end projects

  • Proficient in prototyping, user flows, usability testing, persona development, interaction design

WORK EXPERIENCE -

PRODUCT DESIGNER CONSULTANT

Sept. 2024-Until now

PRODUCT DESIGNER

CONSULTANT

Sept. 2024-Until now

Atour Hotel · Vancouver, Canada

Atour Hotel · Vancouver, Canada

Atour Hotel Online System

Atour Hotel Online System

  • Conducted in-depth business and user analysis, quickly identified key problems, and developed actionable improvement plans.

  • Redesigned the online product experience, receiving positive feedback from 78% of users.

  • Collaborated with five stakeholder groups and product managers to enhance scalability, iterative design, and feedback process.

  • Clearly presented design solutions to cross-functional teams and senior leadership to facilitate implementation.

SENIOR UX DESIGNER

Mar. 2021-Jul. 2024

Baidu · Beijing, China

Baidu · Beijing, China

Driving Navigation

Driving Navigation

  • Led the digital framework design for driving navigation on mobile and car terminals, spearheading the adaptive design system.

  • Created 13 design mockups, reducing lead time by 40% for engineers and designers to implement new functions.

  • Contributed to 10+ industry analysis reports, led 7 knowledge-sharing presentations, and applied for 41 GUI patents to drive continuous design innovation.

Subdivision Scenarios

Subdivision Scenarios

  • Educated 18 new designers, developed a training model to enhance team efficiency, and won three team awards.

  • Managed UX design across seven business lines, including public transportation, taxi services, and parking assistance, etc.

  • Conducted in-depth analysis of all subdivided scenarios with 17 specialized personas and journey maps, leading 11 design-driven innovative projects to optimize user experience.

  • Collaborated with 40+ product managers and 100+ developers to ensure seamless implementation of the design strategy.

SENIOR UX DESIGNER

Mar. 2021-Jul. 2024

SERVICE DESIGNER

Jul. 2020-Feb. 2021

China-Italy Design Innovation Hub · Beijing, China

New Retail in Young People

New Retail in Young People

  • Led a cross-functional team and collaborated with local sectors to identify opportunities in retail for younger generations.

  • Developed a new service model by combining online retail with offline exploration to promote local products.

  • Earned consistent praise from senior leadership and partners, fostering long-term collaboration.

SERVICE DESIGNER

Mar. 2021-Jul. 2024

EDUCATION -

ROYAL COLLEGE OF ART - MA

Service Design · London, UK

Service Design · London, UK

Sept. 2017-Jul. 2019

Sept. 2017-Jul. 2019

SOOCHOW UNIVERSITY- BFA

Art & Design · Suzhou, China

Art & Design · Suzhou, China

Sept. 2011-Jul. 2015

Sept. 2011-Jul. 2015

SKILLS -

Product Design

Prototypes, User flows, User feedback, Usability testing, Interaction design, HCI, Wireframing

Prototypes, User flows, User feedback, Usability testing, Interaction design, HCI, Wireframing

Tools

Figma, Sketch, Origami, InVision, Adobe Creative Suite: Illustrator, Photoshop, After Effects

Figma, Sketch, Origami, InVision, Adobe Creative Suite: Illustrator, Photoshop, After Effects

Business Skills

Market Research, Competitor Analysis, Agile methodology

Market Research, Competitor Analysis, Agile methodology

Soft Skills

Communication skills, Collaboration, Ideation, Research, Documentation

Communication skills, Collaboration, Ideation, Research, Documentation